6 min read
Ok, so we’re going to state the obvious: you want the best care for your patients and they want the best from you.…
5 min read
We’ve all heard the moniker “location, location, location”. But for Medical professionals, choosing an area close to work is pretty important. With your merciless hours and long shifts, living a short commute away from your place of work can ...…
9 min read
In the middle of a working session with a client recently, we were reminded of a timeless discussion that we’ve been having with doctors for nearly 20 years; a discussion that always begins with the question: When it comes to my practice property, should I rent or buy the rooms?…
7 min read
I read an article a while ago about a customer service story at Sainsbury’s supermarket in the UK. Chris, the customer care agent, had responded to a letter from a 3½-year-old named Lily about a loaf of Tiger Bread that costs £0.73 (A$1.20).…
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